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  • Blog Archive

    • Personas: Some Assembly Required 💪👕👖👞

    As we continue to view customer feedback in terms of what answers we need to get to a better place, we start recognizing patterns in how many answers it takes to produce certain outcomes. This week, we’ll discuss how many answers it takes to get to one of the...

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    We’re Not Staying on Mars

    The next, great space race has begun. A competition of men, not nations. Elon Musk, Richard Brandson, and Jeff Bezos…

    What’s the Difference Between the Best and the Worst? MaxDiff, Of Course.

    The newest feature on Helio asks customer to make trade-offs MaxDiff… sounds like a cute little robot. In a lot…

    Pineapple on Pizza and Other Cosmic Journeys in Rank Order Questions

    Through iteration the ZURB team released Rank Order questions for Helio (Insert Edit for Ben) Traversing the cosmos is fraught…

    Explore Strange New Audience Insights With List Questions

    What you learn from each List question type. Welcome aboard the Helio starship. We’re glad to have everyone onboard. Today,…

    Always Two There Are. A Product and A Customer.

    Learning from customers doesn’t need to be a grueling, time-consuming process. Your trek through the Helio cosmos as you search…

    Point Allocation and Helio… or How Many Points for Just the Pants

    Past Learnings Reap Future Reward Initializing record search… point allocation. Record found. Point Allocation. A list question type used to…

    Test and Learn
    with an Audience