Grid System
With so many different devices on the market and a multitude of platforms, it's time to rethink the grid system.
The nuts and bolts: Grid systems are invisible structures in web design that connect all of the components on a page.... a two-dimensional structure made up of a set of intersecting straight (vertical, horizontal, and angular) or curved guide lines used to structure content.
Graceful Degradation
Adapting websites to less-than-ideal situations is a short-term strategy.
The nuts and bolts: Graceful degradation is a design philosophy that focuses on creating a modern website/application that works in the latest browsers, but falls back to a less-than-optimal experience in older browsers that nevertheless provides critical content and functionality.
Goal Mapping
A method that lets us set customer-centric business goals in the short- and long-term.
The nuts and bolts: A goal map is a visual representation of your customer's journey. It's a single document that lays out all of their goals in detail. A goal map covers all aspects of their journey, from physical to social, from desktop to mobile, from screen to voice and so on.