Our Methods

Every day, Helio is used to enhance the messaging, designs, and products of successful companies. These simple, tried and true methods can be applied easily to the most difficult creative problems.

Rank

Use Ranking in your creative process to understand how your audience prioritizes options in different situations, from feature concepts to orders of operation.

Live Example
Ideal rank

Get a quick and easy read on the ideal list order your audience places ideas into.

Customer flows & journeys

Map out your customer’s user journeys based on the preferred order of operation for an audience.

Prioritizing your options

Find a few key ideas that your customers can’t live without. Perfect for your MVP!

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MaxDiff

Understand the extremes of how your audience feels about your creative work. MaxDiff gives you a look at the best and worst parts of a group of ideas across an audience.

Live Example
Gauge extremes

Discover which concepts or features fall on the ends of a spectrum for your audience.

Find important trade-offs

Gauge which options on your list are falling out of favor with your audience.

Prioritize your options

Find a few key ideas that your customers can’t live without. Perfect for your MVP!

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Point Allocation

Use Point Allocation in your creative process to discover the relative importance of options in your list, so you know just how strongly your audience feels about one idea over another.

Live Example
Discover priorities

See the ideal order of a list of items based on an audience’s prioritization.

Uncover signal strength

Uncover how options are prioritized over each other and see the relative difference between 1st, 2nd, and 3rd ranked items.

Learn participants’ feelings

Assigning points allows you to see the complex feelings your participants have towards the items on your list.

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Card Sort (coming soon!)

Use Cart Sort in your creative process to understand how an audience groups concepts. Figure out the mental models of your customers.

Build information architecture

Plan out a mega-menu or complex navigation based on where participants group information.

Understand groups of ideas

See how an audience reacts to your product experience by having them group ideas.

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Preference Test

Collect gut reactions from participants on core visual elements or products. This is great for settling whether one direction is more effective than another.

Live Example
Quick conclusions

Get answers and draw actionable conclusions from two or more variations in minutes.

Focused reactions

Get focused reactions specific to a single variable or element.

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Likert

Measure participants' reactions on a scale of your choosing. Ask your audience to gauge the importance of ideas, like new features to introduce into your business.

Live Example
Get fast results

Likerts are an easy question type to set up and even easier to take. Get answers and draw actionable conclusions in minutes.

Understanding your audience

Get information about how your audience thinks, what they prefer, and what their perceptions are about your company.

Evaluate an experience

Test specific moments within any user journey and get participants to share how they felt about an experience.

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Numerical Scale

Get powerful quantitative feedback by asking participants to rate the likelihood or importance of actions on a simple 10 point scale.

Live Example
Quick conclusions

Get answers and draw actionable conclusions in minutes.

Focused reactions

Get focused reactions specific to the types of feelings or perspectives you feel are important.

Evaluate an experience

Test specific moments within any user journey and get participants to share how they felt about an experience.

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Click Test

Find out how participants interact with early concept designs or production-ready screens. Validate micro-moments within a flow to create building blocks for improving any experience.

Live Example
Identify influencing elements

Find elements on your page that catch a participant's eyes first. Click maps in the report reveal patterns immediately.

Adjust your information hierarchy

Discover where your information hierarchy needs adjustments based on how people react to specific directives.

Optimize a screen flow

Figure out how people move through a series of click tests you string together using clickable hotspots.

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Multiple Choice

Understand your audience’s choices from a variety of specific options, such as behaviors or impressions in a specific scenario.

Live Example
Quick conclusions

Get answers and draw actionable conclusions in minutes.

Understanding your audience

Multiple Choice can be a great tool to get more information about your audience in how they think, what they prefer, and what their preferences are.

Test your hunches

Have a quirky hunch you want to get out of your system? This is one of the fastest ways to validate or invalidate it!

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Free-response

Have participants share things they care about or learn how they think about your creative ideas.

Live Example
Understanding perceptions

Listen to participants grievances outside of customer support.

Evaluate comprehension

Gauge comprehension of ideas and designs from people. With our automated sentiment analysis, it's quick to interpret the data.

Open up the problem

Ask participants about their daily routines, their hopes and fears, or simply their preferences. Let them go on a tangent - you never know what you'll discover!

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How to approach your problem.

Building something truly great requires consideration from all angles. Here are just a few important pieces Helio can help with.

Experience Helio,
get answers today.