Help Center

Set Up a Survey

After you finish setting up your account, you will land on Helio’s test creation page. Check out the different Audiences you can get feedback from, the questions types you can use, and reach out to a Helio Advocate to learn more about upgrading your account.

To set up your first survey in a free account, select one of audience options shown below:

An Open Audience allows you to test with your own participants by sending a link, while Targeted and Advanced Audiences tap into our network of over 750,000 participants for your survey responses. Check out our article on Audiences to learn more about these options and what more you can get with an Enterprise account!

To continue setting up your survey, choose from our selection of 12 question types. We always recommend mixing and matching questions in your surveys to get the most valuable answers. You can see our suggestions on how to use different questions for specific use cases in our Templates pages, or reach out to us to see how we can directly support your testing efforts.

For more information on how to use each question in Helio, visit our help article on Test Creation.