Help Center

Question Limit

Activating a subscription on Helio means you automatically access a greater question limit in your surveys. While we know most surveys don’t get this long, you can include up to 20 questions in your surveys (if you need even more than that, feel free to reach out to our team!).

Follow-up questions can also be used to extend the amount of questions you ask without increasing your question count on the survey. You can find the option for follow-up questions under the Advanced Options toggle at the bottom of each question you add to the survey.

Leaving the ‘required’ box unchecked will only gather feedback from participants who have more to say while avoiding unnecessary responses from participants who are acting based on impulse.